In 2014, given the popularity of graze’s snack boxes, the business needed to find a parcel delivery company which would save them money on postage and manage the prompt delivery of such large volumes in a complex supply chain process.

Multi-carrier options provide reliability and choice

graze needed a partner able to manage multi-customer delivery options without compromising on quality of service or reliability, whilst accommodating the unique requirements of graze's product range.

Over the years, Whistl and Nature Delivered have collaboratively mailed out millions of large letters to graze’s subscribers, as well as handling unsorted packages for heavier items to ensure varying product offerings were met.

Better handover quality and consistent service levels

As a leader in the healthy snacking market, reliability, speed and punctuality of delivery is important to securing customer loyalty and building graze’s reputation. Whistl provided the excellent account management needed to ensure this happened by planning, forecasting and responding quickly to ever changing volumes caused by advertising campaigns or fluctuating seasonal demand.

Through this Nature Delivered benefited from proven cost savings, better handover quality, consistent service levels and reliable supply chain management. graze’s confidence in Whistl’s ability to understand the business has enabled Nature Delivered to reduce the number of its suppliers, streamline communications and improve overall commercial performance.