Twycross Zoo is a large zoo in Leicestershire, founded in 1963. In 2009, Twycross Zoo had undergone a revamp which included a new visitor centre and main entrance. Twycross needed a new marketing strategy to promote these new developments and to ensure the success of future fundraising for the zoo. In addition, they wanted to raise the profile of the zoo, increase overall visitor numbers, retain existing loyal visitors and encourage repeat visits
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